Parking Payment Options

Here's how to pay for parking in Plymouth if you park at a single-space meter, park in a lot or location that is served by a multi-space pay station, or prefer the convenience of paying for parking using the Passport App from your smartphone or other device. 

To Make a Payment at an On-Street Meter:

The single-space parking meters in Plymouth are IPS M5 smart meters that accept credit/debit cards (Mastercard, Visa, and Discover) and US coins (nickels, dimes, quarters, and dollar coins) as forms of payment. The Passport App may also be used at these meters. Some meters allow parking for a maximum of 2 hours , but most of the meters allow parking for a maximum of 4 hours.
 
Coin:   Simply place the coin(s) in the coin slot and the meter will start adding time based on the value of the coins deposited.  Stop entering coins when you reach your expected length of stay.
 

Credit/Debit Card:   Simply place your credit card all the way into the credit card slot (chip in first).  Once entered, the meter will allow you to enter your time by pushing the + or – button on the meter.  Once you reach your desired time hit the green OK button to see if your credit card was approved and your time was confirmed.  The meter has a wireless internet connection, so your credit card information is not stored in the meter and is not at risk.   Please note that the minimum charge when using a credit/debit card at a meter is $2.00.  Time can be added in 30 minute increments up to the maximum time allowed at the meter. Also, Park Plymouth does not issue  refunds for cancelled transactions, broken meters, or overpayment at a meter. 

During the paid parking session, the parking meters do not officially “turn on” each day until 9:00 AM but you can use your credit card  or coins before 9 to pre-pay for your parking session.  The parking session will not begin until 9:00 AM.  

 

Video Tutorial on How to Pay at IPS Smart Meter



  *****   Alternatively, use the smartphone PASSPORT App (see below) to Pay for Parking at a meter   *****

The minimum charge when using Passport at a meter zone is $1.50 for 1 hour.  Time can be added at the same $1.50 hourly rate in 30 minute increments up to the maximum time allowed at the meter. The 2-hour meters are in Passport zone 1621, and the 4-hour meters are in Passport zones 1620,1622 and 1628.


To make a payment at a multi-space pay station:

Depending upon where paystations are located, the Luke II paystations in Plymouth allow parking for a maximum of 2 hours, 4 hours or 10 hours. 

Coins/Bills: The multi-space paystations located in Plymouth at most off-street public lots, at the S. Russell Street parking deck, and on the waterfront, are Luke II pay stations that accept credit/debit cards (Mastercard, Visa, and Discover), US bills ($1, $5, and $10 bills), and US coins (nickels, dimes, quarters, and dollar coins) as forms of payment.  The pay stations will not accept a $20 bill. 

At 2-hour and at 4-hour paystations, the minimum cash payment is $1.00 for 30 minutes, and you pay for additional time in 30 minute increments up to the maximum time allowed. At 10-hour paystations, the minimum cash payment is $2.00 for 1 hour, and you pay for additional time in 1 hour increments up to the maximum time allowed. 

Please note that when using coins to pay, the pay station holds the money and cannot refund it if a transaction is canceled.  Also, when using bills to pay, the pay station cannot make change or issue refunds [stated clearly on every pay station]. 

Credit/Debit Card: Please note that the minimum charge that is allowed when using a credit/debit card at a pay station is $2.00 for 1 hour. At 2-hour and at 4-hour paystations, you pay for additional time in 30 minute increments up to the maximum time allowed. At 10-hour paystations, you pay for additional time in 1 hour increments up to the maximum time allowed, or you can pay for all10 hours by selecting ALL DAY. 
 
To pay for parking at a Luke II pay station, follow the prompts on the front of the pay station.  In Plymouth, your parking payment at a pay station is tied to your vehicle license plate, so it is very important that it be entered accurately.  There is a 38-key alphanumeric keypad on the pay station for easy license plate entry.

You can also pre-purchase time at any pay station before 9:00 AM when our enforcement hours begin.  This is especially convenient if you are planning to take an early morning boat tour or ferry to Provincetown.  Simply pay the length of your stay. The parking session to begin at 9:00 AM.   


   ***** Alternatively, use the smartphone PASSPORT App (see below) to Pay for Parking instead of using a paystation *****

The minimum charge when using Passport at a paystation zone is $1.50 for 1 hour. The 2-hour paystation is in zone 1621 and the 4-hour paystations are in zones 1620, 1622, and 1628, and you pay for additional time at the same $1.50 hourly rate in 30 minute increments up to the maximum time allowed. The 10-hour paystations are in zones 1623 and 1625, and you pay for additional time at the same $1.50 hourly rate in 1 hour increments up to the maximum time allowed, 


To make a payment using the pASSPORT app on your smartphone:


Park Plymouth now offers everyone the ability to pay for their parking in Plymouth using the Passport Parking App on their smartphone (IOS and Android).   The Passport app is free and can be downloaded from the App store or Google Play.  


We encourage you to download the Passport Parking App and register so you will be all set to easily pay for parking from your smartphone when you visit Plymouth.

Using the Passport Parking App in Plymouth is convenient and time-saving and can be more economical than paying with cash or credit card at the meters and paystations. 


You can set up a Passport account with your smartphone as follows:

1. Download the Passport Parking app from the Apple App Store or Google Play Store.
2. Click on the Passport icon after the app has been installed
3. Set up the Account with name, mobile phone number, email address, and vehicle registration number(s)
4. Enter your credit card information (this will be used for all of your parking sessions)

NOTE: To pay for parking in a Passport zone, you need to start a parking session as described below and enter the zone number where you are parked. The registration procedure only authorizes you to use Passport.

You can start using Passport from your smartphone as follows:

1. Park anywhere you see Passport Parking app signs & decals
2. Click the Passport icon on your smartphone to start a parking session
3. Enter the number of the zone where you are parking
4. Select the license number of your vehicle
5. Indicate how long you will be parking there and click Continue to pay
6. You will be notified when your session is about to expire and, depending on time limit for the zone, you may be able to extend your parking session

NOTE: This is only way that Passport can know where you have paid to park.

If you are already registered for the Park Boston App, you may also use that to pay for parking in Plymouth from your smartphone.


There are currently 6 Passport Zones in Plymouth – you can find the Zone Number for your parking location from the Passport decal that is on the parking meter or on the pay station where you park, or on nearby Passport signs. The locations of these zones is described above in the sections on meters and paystations.
 
Paying with the Passport app has so many advantages, including:

  • No more digging for coins
  • No waiting in line to pay at a pay station
  • Can be used in Plymouth to pay for parking at any parking meter and at any pay station
  • Get alerts when your parking session is about to end (no more parking tickets)
  • Extend your parking session remotely from your phone (no need to rush back to parking space); however, please note that Passport will not allow you to extend your session beyond the time-limit set for that parking location or zone
  • Move your vehicle to another parking location in that zone while still having time left on your parking session and not worry about being ticketed
  • Pre-purchase your parking time before 9:00 AM when enforcement begins – once again, this is especially convenient when you park and depart from Plymouth early in the morning for a boat tour or ferry ride.  You can also use it to pay for your parking for another day if your trip is extended. 

The Passport app is an easy and convenient way to pay for parking in Plymouth and does not require you to touch any of the parking equipment in this COVID-19 environment  – you should try it! 

When using the Passport App at a location served by a single space parking meter or a pay station, there is no need to put a receipt on your dashboard or put a sticker on your window.  And there is no need to worry if the parking meter says time has EXPIRED.  The parking enforcement officer will look up your license plate number to determine if you have paid and move on if your parking session is still in effect.
 
Video Tutorial on How to Pay Using the Passport App

You should also know that Plymouth does not charge parkers a fee for using the Passport app – you pay only the hourly rate in effect with no additional transaction or user fees.


REPORT A BROKEN METER
-- Park Plymouth

We pride ourselves on the reliability of our parking equipment.  If you experience any problem with a meter or pay station, please report it to the Park Plymouth office as soon as possible by calling (508) 747-5929.  If you should leave a message on the answering machine, be sure to give the meter number or lot location and your full name, telephone number, and vehicle information.  A Park Plymouth customer service representative will contact you.